Contact us

Customer Service

Having trouble pertaining to your order? You can contact us via email support@evanescenewyork.com and our customer relations officer will tend to you within 48 hours.

You can also whatsapp us at +1 (631) 856-6063 (Monday - Friday, 10-7pm GMT-5)

Tracking Your Parcel

We are a corporate client to Singpost, where your orders are being prioritized. Click here to track your parcel. For customers residing in Singapore, please contact our whatsapp at +1 (631) 856-6063 (Monday - Friday, 10-7pm GMT-5)

Distribution / Resellerships

For enquiries pertaining to distribution and resellerships, you can email directly to bizdev@evanescenewyork.com